northgate Centre

Guest Services

Mall Walking

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The Mall Walking Club offers everyone the chance to get some free exercise in our warm and welcoming centre!

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Mall Walking Hours:

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Monday-Friday: 8:00am-10:00am

Saturday: 9:00am-10:00am

Sunday: 9:30-10:30am

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Enter through the parking garage entrance ONLY.

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Northgate Shopping Centre is not responsible for any lost or stolen items.

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Northgate Shopping Centre reserves the right to modify or remove mall walking access hours without notice.

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Failure to comply with NGSC policies may result in losing access to the mall walking program.

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Visit our hours page for information on when stores will open.

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Family Change Room

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Northgate Shopping Centre incorporates a Family Change Room in the Food Court bathrooms for diaper changes as well as nursing needs.

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ATM Accessibility

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There are 3 ATM locations at Northgate Shopping Centre for quick access to cash. One is located at the Food Court across from Mind Games, a Scotiabank ATM is located at our main entrance between the entrance doors beside Wingate Lottery, and multiple are located at the Scotiabank location by the parking garage entrance.

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Lost and Found

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If you have lost an item that you believe occurred during your shopping experience at Northgate Shopping Centre, please contact our Security team with a clear description of your lost item. Security can be reached at (705) 472-8110 ext 2.

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Free Public Wi-Fi

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Wi-Fi is available to patrons of Northgate Shopping Centre throughout the centre. Access is available through personal hand-held devices and tablets/laptops, as there are no designated stations for such access. We ask patrons to be responsible for their use and must follow the Terms and Conditions for continued access.

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Accessibility

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Wheelchair and Walker Sign-Out: To sign out, please visit the security office and knock on their door. If there is no guard there, please call them to meet you at the office (705) 472-8110 ext 2. You must present a valid government ID to prove your name matches your agreement signature. They are available on a first-serve basis.

To provide feedback regarding Northgate Shopping Centres Accessibility Policy, please contact us at n.saunders@leyad.ca

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